Refund policy

15 Days Easy Return & Refund Policy

15 Days Easy Returns: We offer easy returns within 15 days of delivery on eligible products.

Exchange: Received the wrong, damaged, or defective product? We’ll be happy to arrange an exchange.

Refund: Once the returned product is received and passes our quality check, the eligible refund will be processed to the original payment method.

Return Conditions: The product must be unused, unwashed, undamaged, with original tags and packaging intact.

NotJustFormal reserves the right to reject returns that do not meet the eligibility conditions.

If more than 15 business days have passed since we’ve approved your return, please contact us at notjustformals@outlook.com.